EdgeRoofBids ("we," "us," or "our") operates a cloud-based roofing estimation platform available at this website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
For privacy-related questions or requests, contact us at hello@edgeroofbids.com.
Information you provide directly:
Information collected automatically:
| Purpose | Data Used |
|---|---|
| Provide and operate the Service | Account info, estimate data, uploaded files |
| Process payments and manage subscriptions | Email address, Stripe customer ID |
| Send transactional emails (account confirmation, password reset) | Email address |
| Respond to support requests | Email address, account info |
| Improve and debug the Service | Usage data, log data |
| Comply with legal obligations | As required by law |
We do not use your data to train machine learning models. We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We share your information only in the following limited circumstances:
Your data is stored in Supabase, which uses industry-standard encryption at rest and in transit (TLS/SSL). We implement row-level security so that only authenticated members of your company can access your data.
While we take reasonable measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Uploaded PDF files are processed in memory and are not stored on our servers after parsing is complete.
We retain your data for as long as your account is active. If you cancel your subscription or your account is terminated, we retain your data for 30 days before permanently deleting it. You may request earlier deletion by contacting us at hello@edgeroofbids.com.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at hello@edgeroofbids.com. We will respond within 30 days.
We use only essential session cookies required to keep you logged in to the Service. We do not use tracking cookies, advertising cookies, or third-party analytics cookies. You can disable cookies in your browser settings, but doing so will prevent you from logging in to the Service.
The Service is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
The Service integrates with the following third-party services, each governed by their own privacy policies:
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. For material changes, we will notify you by email. Continued use of the Service after changes take effect constitutes your acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: